Like it or not, people judge us by the way we speak and the manner in which we deliver our messages. Unfortunately, our clients, prospects, coworkers, and even our friends are often the last to offer us help for improving our communication and leadership skills. I believe that Toastmasters International offers one of the best [...]
Successful businessmen and women will usually agree that building business relationships is critical to referrals. In his latest offering, Speed of Trust, Stephen Covey convincingly shares how building trust can accelerate your getting improved results both in our business environment and our personal life. Covey says, “When trust goes up, speed goes up, and costs go [...]
Poor listening skills cost businesses millions of dollars every year from misunderstandings, rescheduling appointments, rerouted shipments, etc. Here are six common sand traps on the golf course: 1. Focusing on ourselves and what we are going to say next instead of paying attention to what the other person is saying. Skip the one up-manship of [...]
You’ve written a great presentation. Now, it’s time to make it look great. Extend the shelf life of your document by packaging it as carefully as you would dress for the presentation. It’s a reflection of you and your organization. Did you know that 85% of all professionals strongly agree that the way a finished [...]